Effective Date: 2024-02-15
Welcome to Printz Wear (https://printzwear.com). Your privacy is critically important to us. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from Printz Wear, and it now includes details specific to our use of WooCommerce as our e-commerce platform.
Collection and Use of Personal Information
1. Information Collected During the Checkout Process: While you visit our site, we track products you’ve viewed to show you products you’ve recently seen, estimate taxes and shipping based on your location, IP address, and browser type, and maintain cart contents. When you purchase from us, we’ll ask for your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We use this information to:
- Send information about your account and order
- Respond to requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with legal obligations, like calculating taxes
- Improve our store offerings
- Send marketing messages, if you opt-in
2. Account Information: If you create an account, we store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
3. Google Analytics:
We use Google Analytics to help us understand how our customers interact with the website. Google Analytics collects information such as how often users visit the site, what pages they visit when they do so, and what other sites they used prior to coming to our site. We use the information we get from Google Analytics only to improve our site and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.
Access to Information
Members of our team have access to the information you provide us. Both Administrators and Shop Managers can access order information like what was purchased, when it was purchased, and where it should be sent, as well as customer information like your name, email address, and billing and shipping information. Our team uses this information to fulfil orders, process refunds, and support you.
Sharing of Information
We share information with third parties who help us provide orders and store services to you. For example:
- Payments: We accept payments through PhonePe. When processing payments, some of your data will be passed to PhonePe, including information required to process or support the payment, such as the purchase total and billing information. Please see the PhonePe Privacy Policy for more details.
Data Retention
We store your information as long as necessary for the purposes for which we collect and use it, and as long as we are not legally required to continue keeping it. For instance, we store order information for [Insert number of years] years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses. We also store comments or reviews if you choose to leave them.
Your Rights
If you are a resident of India, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted.
Changes to Privacy Policy
We reserve the right to update this privacy policy at any time to reflect changes to our practices, operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@printzwear.com or by mail using the details provided below:
Printz Wear,
1-81 Yeguva Veedhi, Mentada, Vizianagaram, Andhra Pradesh, India – 535273
We regularly review and update our Privacy Policy to ensure compliance with current legal standards and best practices. This is part of our commitment to safeguarding your personal information and upholding your privacy rights.